New Seller Incentives: Over $50,000 in Referral Fee Savings per MarketplaceNew Seller Incentives: Over $50,000 in Referral Fee Savings per Marketplace
Integrating a third-party carrier system
Convenient service and experience
What is Amazon FIST (FBA Inbound Shipment Tracking Intelligent Control System)
Amazon FBA Inbound Shipment Tracking and Intelligent Control System (FIST, FBA Inbound Shipment Tracking) is a supplementary solution for first-stage logistics launched by Amazon. It integrates multiple third-party offline carriers to synchronize logistics data, and is committed to achieving end-to-end tracking of the entire cross-border logistics process through transparent, automated, and intelligent product systems. Sellers reduce operating costs, simplify supply chain management, and create a more efficient first-haul logistics experience.
What are the advantages of FIST
FBA Inbound Shipment Tracking Intelligent Control System (FIST)
Easy service and experience integrating 3rd party carrier systems
Full traceability
1. Transparent tracking of cross-border shipments
2. One-stop improvement of seller experience
2. One-stop improvement of seller experience
Streamline operations
1. Automatically synchronize shipment numbers to simplify the warehousing process
2. Tracking number related defect exemption
3. Delivery time is automatically estimated, no manual update required (coming soon)
2. Tracking number related defect exemption
3. Delivery time is automatically estimated, no manual update required (coming soon)
Efficient warehousing
Intelligent warehousing, reduce storage delays, and efficient warehousing
Wide coverage
Extensive coverage of first-haul tripartite carriers
What products and services does FIST have
FBA Shipment Tracking Service Technical Docking (ShipTrack)
For the following seller pain points:
Shipment tracking is complicated and opaque
- Lots of shipments in transit
- Using multiple logistics carriers, repeated inquiries are required
- Using multiple logistics carriers, repeated inquiries are required
Manually filling in shipping tracking numbers is time-consuming and error-prone
- Large number of shipments, manual filling is time-consuming and laborious
- Missing or misfilled tracking numbers caused related inbound performance defects
- Missing or misfilled tracking numbers caused related inbound performance defects
ShipTrack's Product Service Benefits
Full traceability
One-stop integration:
Integrate multiple third-party logistics service provider systems in one stop, synchronize multi-ticket shipment trajectories, and display them uniformly on the Seller Central page
End-to-end tracking:
Provide updates to major cross-border tracking nodes such as delivery, departure, arrival, customs clearance, and warehousing to improve the transparency of cross-border logistics tracking
Streamline operations
Automatically sync shipment tracking numbers to simplify the warehousing process:
Eliminate the requirement for the seller to manually enter the shipment tracking number, and the recipient will be directly uploaded by the carrier to automatically synchronize the shipment tracking number, simplify the seller's operation, and improve warehousing efficiency
Shipment tracking number related defect exemption
Exempt sellers from inbound defects caused by inaccurate shipment tracking numbers and reduce the impact on seller performance
Docking Carriers: All FIST Carriers
Automatic delivery window update (Delivery Window Automation, DW Automation for short)
For the following seller pain points:
Check and manually update estimated delivery times for shipments frequently
- The carrier did not respond in a timely manner
- High volume of shipments, high operating pressure during peak season
- High volume of shipments, high operating pressure during peak season
DW Automation's Product Service Advantages
Streamline operations
Delivery times are automatically estimated without manual updates:
Based on real-time logistics trends, the carrier helps the seller automatically update the DW estimated delivery time period to reduce communication costs and the seller's operating pressure
Connect carriers: Some FIST carriers that have completed the launch of DW functionality
Smart Reroute (SR for short)
For the following seller pain points:
There was an unexpected delay in the seller's delivery process
- Unexpected congestion, uncontrollable delays
SR's product service advantages
Efficient warehousing
When sellers encounter unplanned delays in the logistics process, the intelligent transfer service will provide shipment transfer options based on dynamic data to avoid congested FBA warehouses in a timely manner, effectively reduce entry delays, and achieve efficient warehousing
Connect with carriers: Complete the SR function and launch some FIST carriers
How to find a FIST carrier
Want to know if your carrier is a FIST carrier?
When choosing a FIST carrier, we recommend that you give preference to FIST Elite carriers.
FIST Elite carriers are high-quality partners selected by Amazon through comprehensive assessments and strict selection of FIST carriers based on higher performance indicators and consistent high performance as double entry thresholds.
FIST Elite carriers can provide all three product services: FBA ShipTrack (ShipTrack), Automatic Delivery Period Update (DW Automation), and Intelligent Transfer (SR). Please click on the list of FIST Elite carriers to view the list below and choose the FIST Elite carrier that is right for you.
In addition to FIST Elite carriers, FIST also includes more carriers to choose from; you can check the list of FIST carriers by clicking here.
FIST Elite carriers are high-quality partners selected by Amazon through comprehensive assessments and strict selection of FIST carriers based on higher performance indicators and consistent high performance as double entry thresholds.
FIST Elite carriers can provide all three product services: FBA ShipTrack (ShipTrack), Automatic Delivery Period Update (DW Automation), and Intelligent Transfer (SR). Please click on the list of FIST Elite carriers to view the list below and choose the FIST Elite carrier that is right for you.
In addition to FIST Elite carriers, FIST also includes more carriers to choose from; you can check the list of FIST carriers by clicking here.
Would you like to know which carriers are compatible with each FIST product service?
FIST has a different list of carriers for each product and service.
We've added a filter function at the top of the FIST carrier list page. You can check the required product service options to view FIST carriers that support the corresponding product service.
We've added a filter function at the top of the FIST carrier list page. You can check the required product service options to view FIST carriers that support the corresponding product service.
How to start the FIST experience
There is no need to activate any additional operations or functions; you only need to select the FIST carrier corresponding to the product service to start the FIST product service.
For ShipTrack and SR features: There will be no changes to your shipment creation process.
For the Delivery Window Automation (“DW Automation”) feature, you only need to:
◉ In ① [Delivery Period], [Allow FIST Carrier to Update My Delivery Time] is checked by default.
◉ Also, in ② [Carrier], keep [Non-Amazon Partnered Carrier] - [FIST Carrier] checked by default, and do not modify it.
◉ In ① [Delivery Period], [Allow FIST Carrier to Update My Delivery Time] is checked by default.
◉ Also, in ② [Carrier], keep [Non-Amazon Partnered Carrier] - [FIST Carrier] checked by default, and do not modify it.
* Note that you must check one of the two boxes.
Note:
· You only need to actually select a FIST carrier for offline delivery.
· No action is required on your part, keep the default check box, and you can experience FIST smoothly.
· If you do not select a FIST carrier for actual delivery, you will not be able to enjoy FIST related services.
· You only need to actually select a FIST carrier for offline delivery.
· No action is required on your part, keep the default check box, and you can experience FIST smoothly.
· If you do not select a FIST carrier for actual delivery, you will not be able to enjoy FIST related services.
Frequently asked questions
Which countries and regions does FIST support
FIST currently covers stations in the US, five European countries (English, French, German, Italian, Spanish), Japan, and Canada, supporting multiple modes of transportation by air, sea, and European railways. Other sites will be launched one after another, so please pay attention to Amazon's official channel notifications at that time.
A
B
1
ShipTrack
Sites in the United States, five European countries (English, French, German, Italian, Spanish), Japan, and Canada
2
Delivery Window (DW) Automation
US
3
Smart Reroute(SR)
US
Can the same account use AGL, Amazon SEND, and FIST at the same time?
Yes, these three first-haul logistics methods complement each other.
AGL and Amazon SEND are solutions managed by Amazon. They are cross-border logistics services provided by Amazon Global Logistics and third-party carriers selected by Amazon under full quantitative management, respectively. Compared with AGL, SEND's complementary sea and air transport can meet the different delivery needs of sellers, providing you with the convenience of testing new products and urgent replenishment.
FIST is a complementary solution for first-stage logistics. Through lightweight end-to-end integration with three-party carriers, FIST focuses on improving first-stage logistics tracking, simplifying seller operations, and achieving efficient warehousing.
Getting Started: New Seller Guide
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