New opportunities for on-demand customization (POD) across borders: solving the three major challenges and insight from factory field visits

December 19, 2025
Reading time about 6 minutes
Introduction: In recent years, due to various factors, Print on Demand printing/on-demand customization (POD for short) has attracted the attention of many sellers due to its outstanding advantages of “zero inventory+high gross profit+zero tariffs”.
What is POD customization?
POD customization is a new type of business model created in response to the growing personalized needs of consumers. With significant advantages such as “zero inventory” and “high gross profit”, it has attracted widespread attention. According to information, currently customized POD tracks are mainly concentrated in North America and Europe, followed closely by the Asia-Pacific region, showing a booming trend of development.
(Third-party data)
What types of products are more suitable for using the POD customization model?
Judging from market feedback, T-shirts (especially black and white T-shirts), home textiles (such as blankets, tapestries, etc.), decorative calligraphy and painting, and household kitchen items such as tin and aluminum license plates and wall clocks are all highly compatible with the attributes of high-frequency consumer products, and are particularly suitable for the rapid production and personalized characteristics of POD customization. These products usually have the characteristics of a high degree of standardization, large design space, easy transportation, etc., and can give full play to the advantages of the POD model.
Can intangible cultural heritage (intangible heritage) products also be combined with POD customization?
(Self-shot)
Fugui recently visited a factory where ceramic products originated. In an exchange with the factory, Fugui learned that orders for ceramic products have been rising steadily in recent years, and that such products actually have broad room for development in the field of POD customization. Imagine if we print images of pets, lovers, or even idols on ceramic mugs, this can be achieved with the current level of craftsmanship. Moreover, the intangible heritage cultural attributes contained in ceramics themselves can be used as a unique selling point to touch the cultural and emotional needs of buyers, and I believe it is likely to be welcomed by foreign consumers. This model, which combines traditional culture with modern customization, can not only enhance the added value of the product, but also give the product a deeper cultural connotation.
However, sellers still face three major challenges to successfully enter the POD circuit:
1. How to accurately grasp consumer needs and make good product selection?
This is the key to the success of the POD model. We need to thoroughly understand the target site's consumption habits, cultural preferences, fashion trends, etc. in order to select products that truly meet the needs of the market. For example, it is possible to understand consumer preferences and pain points through market research, social media analysis, and e-commerce website data analysis and mining.
So, how exactly should products be selected and target categories determined?First, it is necessary to select efficient operating tools and use techniques such as big data analysis to accurately locate market demand. Second, it is necessary to determine the positioning of quality and accurate product selection to avoid blindly following the trend. Third, it is necessary to target specific interest groups (such as pet owners, fitness enthusiasts) or personalized product demand groups for special occasions (holiday gifts) and carry out accurate marketing.
(Third-party software data)
For example, Halloween is coming soon. Third-party data shows that the most popular Halloween products in the US in 2024 focus on costume ornaments and home decor. So, do colorful T-shirts or home decor products with Halloween elements hold huge business opportunities?In addition, using AI technology to design popular patterns and improve store operation efficiency is also an important part. However, in the POD model, sellers need to take special care to avoid using unauthorized graphics to prevent the risk of infringement and store bans.
2. How to ensure logistics delivery timeliness and product safety?
Logistics is an important part of cross-border e-commerce. POD customized products often have the characteristics of individualization and customization, which places higher demands on logistics. We need to select reliable logistics partners and use suitable packaging methods to ensure that products reach consumers safely and in a timely manner. Fragile products in particular require special protective measures.
In response to the difficulties of logistics distribution, Fugui learned during his visit to the factory that currently handicraft factories have corresponding countermeasures for the risk of overseas transportation of fragile goods and the risk of last-end delivery. For example, during the packaging process, a series of anti-drop tests will be carried out. Currently, combined packaging such as foam boxes, pearl cotton, bubble bags, and anti-collision boxes can be used to pass the anti-fall test. At the same time, packaging is also designed accordingly, such as using packages or stacking methods, which can not only improve product safety, but also save final logistics freight. These measures have effectively reduced logistics risks and increased customer satisfaction.
3. How to do a good job in operation and promotion services?
In the competitive e-commerce market, effective operation and promotion are critical. Product launch and design focus on product innovation and efficiency improvement. If you want to stand out quickly in terms of operation and promotion, it is important to create brand memory points that can be deeply imprinted in the minds of consumers. You can use AI tools to improve operational efficiency and product features. For example, using the Amazon brand to name stars, you can quickly generate brand name ideas and achieve “product association+ scene image sense”; you can also use A+ Gen AI to “tell stories” and “enhance transformation” of brands. Finally, it is necessary to ensure that the order fulfillment process is carried out efficiently. The operation team should use the gallery as the center to accumulate popular materials and establish a good gallery. At the same time, AI tools or other third-party operation tools are used to improve operational efficiency to achieve the success of the overall operation of the store. At the same time, it is necessary to develop reasonable marketing strategies, use various channels for promotion, and increase brand awareness and product exposure. For example, third-party software/channels can be used to attract potential customers through social media marketing, search engine optimization, content marketing, etc.
In summary, the POD customization model has broad prospects for development in the field of cross-border e-commerce. However, to successfully enter this circuit, sellers need to fully understand buyers' needs, solve logistics problems, and develop effective operational strategies. I hope my sharing will inspire you.
The above content only represents the creators' personal opinions. The data is for reference only, and does not represent the official views of Amazon Global Store.