How to do Amazon cross-border e-commerce logistics_Amazon Logistics Solutions-Amazon Amazon

Cross-border Logistics Basic Knowledge Literacy Guidebook

Learn about the important aspects of cross-border logistics, common logistics transportation methods, and Amazon logistics solutions.

1.2 How to choose a cross-border logistics model?

1.3 Interpretation of the import and export process of cross-border logistics

Amazon logistics solutions

Amazon logistics and inventory storage solutions

When you set up a store on Amazon's overseas site and start a cross-border e-commerce business, the first challenge you may encounter is how to deliver your products to overseas consumers. Simply put, you can choose to have Amazon deliver your products to consumers, or you can have your products delivered to overseas consumers yourself. Next, we'll introduce you to Amazon's solutions under these two different logistics models.

Amazon will deliver your products

You sell and Amazon is responsible for delivery. Amazon has one of the most advanced logistics distribution networks in the world. Many Amazon consumers like to buy products that have the Prime badge because the Prime badge means that the products can be delivered quickly to the consumer, and the consumer doesn't even have to pay any shipping costs. Using Fulfilment by Amazon (FBA) to ship products is the easiest way to get the Prime logo.

Amazon (FBA)

Amazon Logistics, Fulfilment By Amazon, or FBA for short. With FBA, all you need to do is send your products to an Amazon fulfillment center, and Amazon does everything else. Amazon is responsible for storing your products and sorting, packaging, and delivery of orders after the products are sold. In addition, Amazon's professional customer service team provides customer service such as customer consultation and return processing in local languages. Everything in the blue area below is the scope of services covered by FBA.

Overall, FBA can provide you with a high-standard “one-stop logistics solution” to help you solve logistics problems, reduce operational pressure, expand your business quickly, and easily reach more consumers. Read the Fulfilment by Amazon (FBA) Guidebook for more services and details.

Amazon Global Logistics

Once you've decided to use FBA, you'll first need to ship your products to an Amazon fulfillment center in the destination country. So how do you ship your products from China to Amazon fulfillment centers overseas?You can do it through a third-party logistics carrier that is familiar with FBA warehousing requirements and procedures, or through Amazon's official first-haul shipping service, Amazon Global Logistics Service (Amazon Global Logistics Service). Amazon's cross-border logistics service helps you ship products to Amazon fulfillment centers around the world. The transportation network of Amazon's cross-border logistics service is based on Amazon's fulfillment centers covering all over the world. Currently, routes are China to the United States, China to Europe, and China to Japan. All links within the orange area in the image below are the scope of services covered by Amazon's cross-border logistics services.

Amazon's cross-border logistics services can provide you with:

European and American lockup service
Europe/Japan warehousing priority

Seller Central
One-stop service

Cross-border transportation services

Read the Amazon Cross-border Logistics Service Guidebook to learn more about the services and benefits of Amazon's cross-border logistics service. Click here to view “What is Amazon's Cross-border Logistics Service?."

The seller ships the item himself

Products are delivered by sellers themselves, referred to as seller-self-delivery, generally described in English as Merchant Fulfilment Network (MFN), or Fulfilment by Merchants (FBM) for short). When selling products on Amazon, if FBA cannot be used due to product volume, weight, or category restrictions, etc., sellers can sell and complete order delivery through self-delivery, and are responsible for a series of processes such as inventory management, packaging, delivery, consumer inquiries, and returns. You can ship your products to overseas consumers through an appropriate third party logistics carrier, or you can do it yourself by purchasing a delivery service from Amazon.

Amazon “Buy Shipping” service (Buy Shipping)

The Amazon Buy Shipping (Buy Shipping) service is Amazon's online fulfillment service for seller-fulfilled orders. You can purchase logistics delivery services and print shipping labels directly from partner logistics carriers through Seller Central or using the “Buy Delivery” service API1.

Currently, the United States, Canada, Mexico, Italy, France, Spain, Germany, the United Kingdom, the Netherlands, Brazil, India, and Japan have launched a “purchase and delivery” service for shipping from China. Self-delivery sellers on these sites can use cooperative logistics carriers (China Post, Yanwen Logistics, Yuntu Logistics, and DHL eCommerce) to self-ship through the “Buy and Ship” service. Each country has different carriers and requirements; see the “Ship from China using the Buy and Ship” help page for details: North America site, European site, Japan site.

“Buy Delivery” is easy to operate and has automatic delivery confirmation, which helps meet effective tracking rates, avoid order defects or losses, and help maintain your seller delivery performance.

Pictorial instructions:

● If you ship from within China, then your process will be: 1.1 → 1.2 → 2 → 3 → 4 → 5 → 6 → 8

● If you are shipping from overseas then your process will be: 1 → 2 → 3 → 4 → 5 → 6 → 7.1 → 7.2 → 8

Whether you ship from home or abroad, you can do so through a partner logistics carrier with the “Buy and Ship” service. However, even if you use the “Buy Ship” service, you are still responsible for printing the shipping label and packing the shipment yourself.

Third-party logistics carrier resources

To better meet your logistics needs, Amazon has also launched the Partnered Carrier Program (PCP) and Service Provider Network (SPN) to help you find third-party logistics carrier resources more easily.

Service Provider Network (SPN)

If the above services do not meet your needs, Amazon has also compiled the resources of third-party service providers, established a network of service providers, and organized third-party service providers in various fields to provide you with resources including product storage, delivery, translation, taxation, and product compliance. You can use SPN to find the right service provider to solve the problems encountered in cross-border logistics.

Introduction to SPN concepts and services

Service Provider Network is Service Provider Network, or SPN for short. You can seek help from a third-party service provider through a network of solution providers. SPN currently supports more than ten service projects to help you comprehensively solve the problems encountered in cross-border e-commerce:

Account management

Enhanced Brand Content

Product catalog

Translation

Accounting

Training

Compliance

IP accelerators

Tax

Storage

FBA preparation

International shipping

Returns

Imaging

Advertising optimization

SPN advantages

In addition to providing the above services, a service provider network (SPN) also has the following benefits:

Bringing together third party service providers in various fields

You can filter local service providers to get help

Support language screening to find the right third-party service provider

Get discounted prices

Get started with SPN

Log in to Seller Central and explore services in the “Partner Network”. You can also click here to go directly to a reliable local service provider to instantly sell globally. Note: Amazon provides a list of third party service providers only as an information resource. You are responsible for considering the service provider's qualifications and related service levels and deciding whether to cooperate.

Amazon Partnered Carrier Program (PCP)

The Amazon Partnered Carrier Program, or PCP for short, refers to the delivery of your products to Amazon fulfillment centers through Amazon Partnered Carriers in the destination country. Click here for more details on the Partnered Carrier Program. PCP can generally be divided into small parcel delivery (SPD) carriers and LTL/FTL (LTL/FTL) carriers.

Small Parcel Delivery (SPD) Carriers:

Small Parcel Delivery, or SPD for short, usually uses UPS to deliver small parcel delivery. If you choose an Amazon-partnered SPD carrier to deliver small packages, first pack the products in boxes and label each box. Once you have prepared the goods, simply contact the SPD carrier to pick it up (local destination country only) or send the package to the carrier's drop off point.

LTL/FTL (LTL/FTL) Carriers:

If the total weight of your goods exceeds 68 kg (or 150 pounds), you may consider using the Amazon Partnered LTL/FTL (LTL/FTL) carrier program to help you with inbound transportation to save money. LTL shipments using the Amazon Partnered Carrier Program must be placed on a pallet and the goods need to be prepared by the specified shipping date.

You can read more about the Amazon Partnered Carrier Program by clicking here.

Amazon Logistics Service Overview

Are you familiar with Amazon's logistics solutions?The table below allows you to more intuitively view what each service includes:

nouns

paraphrase

Fulfillment by Amazon
（FBA）

AMAZON

1. Sellers can create an order in Seller Central and ship the goods to the Amazon fulfillment center in the destination country;
2. Amazon fulfillment centers store and manage your products and complete picking, packaging, and delivery according to your orders;
3. Amazon provides customer service such as customer inquiries, returns and exchanges.

Amazon logistics and inventory management solutions

Amazon cross border
Logistics services

AMAZON

1. Sellers can reserve a booking on Amazon Seller Central and lock the goods in a designated Amazon fulfillment center free of charge;
2. Amazon is responsible for transporting the goods from the seller to the domestic warehouse, carrying out international logistics services according to sea/air transportation procedures, and transporting the goods to the designated warehouse after arriving at the destination country;
3. Sellers can track logistics information and pay fees after the goods are delivered to the warehouse.

AMAZON
“Buy Delivery”
Service (Buy Shipping)

AMAZON
and cooperation
carriers

1. Self-delivery sellers can use Amazon's “Buy and Ship” service to use cooperative logistics carriers to deliver products directly from China to overseas consumers;
2. The seller is responsible for a series of processes such as inventory management, packaging, customer service, return and exchange of the goods;
3. A partner logistics carrier is responsible for order delivery.

Amazon Logistics

Service Providers
Network (SPN)

Third-party
Service
Provider

Sellers can obtain service support through service providers for the following services: account management, graphic product descriptions, product catalogs, translation, accounting, training, compliance, IP accelerators, taxes, warehousing, Amazon logistics pre-processing, international delivery, returns, photography, and advertising optimization.

Carrier Resources

Amazon partnership
Carrier Program (PCP)

partnered
carriers

Sellers can use local cooperative logistics carriers in the destination country to transport products through the destination country and deliver them to Amazon fulfillment centers.

The above is a basic introduction to Amazon's logistics solutions. After studying, are you relieved about the cross-border e-commerce business?Join hands with Amazon Logistics Services to provide you with a full range of cross-border logistics and warehousing support to help you easily expand your international e-commerce business!

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