Amazon Multi-Channel Delivery MCF System Integration with Store Secret
Amazon Multi-Channel Fulfilment (MCF) video: https://help.dianxiaomi.com/help/getRefreshContent.htm?id=2581&parentId=0
Definition:
Amazon self-shipping orders need to be shipped from an FBA warehouse/Non-Amazon platform orders need to be shipped through an FBA warehouse and can use Amazon Multi-Channel Fulfilment (MCF)
Notice:
【1】You must first authorize the Amazon store before you can use it
[2] You need to use the Secret Warehouse module function, first go to [Warehouse - Product Management/Warehouse List - Add Product SKU]
[3] Two matchmaking relationships are required: FBA product and warehouse product SKU matchmaking, warehouse product SKU and store product SKU pairing
Operation process:
First step:
Second step:
Step 3:
Start the Amazon FBA multi-channel delivery method, [Logistics - Select Logistics Method - Overseas Warehouse Logistics Channel - Amazon FBA - Expand, enable the corresponding site channel, improve settings - save], and enable platform mapping rules: configure the corresponding platform mapping rules. When the order is shipped, the corresponding platform logistics method can be automatically assigned without manual selection. For details, please refer to: http://help.dianxiaomi.com/pre/getContent.htm?id=2022
Don't use Amazon branded boxes: For example, when using Amazon multi-channel shipping, if you don't want the buyer to know that it was shipped through the FBA warehouse, tell the FBA warehouse and don't use the outer box with the Amazon logo
Do not use Amazon Logistics: For example, Wish orders are shipped through FBA warehouses. Many logistics partners do not want official FBA logistics delivery. If you want other cooperation, such as UPS delivery, you can check the box not to use Amazon Logistics
Step 4:
[Order Details - Logistics Information, Select FBA Logistics Channel - Save - Apply for Tracking Number]
Step 5:
Step 5: [Click Ship - Reminder to improve the logistics method of the corresponding platform - fill in and then click Ship]
Note: Corresponding platform logistics refers to the logistics method of FBA warehouse delivery. Under the name of the corresponding platform, such as Wish Order, you can select AmazonMcFus or set platform mapping rules. The system automatically allocates and cannot be selected manually. For details, please refer to: http://help.dianxiaomi.com/pre/getContent.htm?id=2022

Frequently asked questions

I applied for an order number through the FBA channel. How can I check the records in the Amazon back office?
[Amazon back office - orders - all orders - select the sales channel for non-Amazon—CTRL+F search for the package number starting with XM in the upper left corner of the order page, just check]
Why is the request failed when I click on the tracking number to request it?
1. Since none of the overseas warehouses return the order number immediately, after applying for an order number, the order will first go to the application and the application will fail. After the overseas warehouse generates an order number, just click to get the order number again
2. You can go to the Amazon back office to find the corresponding order, click the order number to go to details, delivery information, and check whether the carrier and tracking number are displayed
3. If it is not displayed, wait patiently for processing by the FBA warehouse; if it is displayed, you can check the failed application status - check the order - get the tracking number again