Amazon requires all third-party sellers to comply with relevant laws, regulations, and Amazon Marketplace rules to create a fair and healthy business environment. We will not tolerate any unlawful use of this global public health emergency to obtain illegal commercial benefits, especially during the novel coronavirus pandemic. All products sold on the Amazon Marketplace must comply with relevant laws, regulations, and Amazon rules. We will continue to monitor product content and updates to identify possible offending products. If a seller violates the rules, we will promptly take action based on the violation, including removing the relevant product, removing selling privileges, withholding funds, or taking legal action.

For sellers who have recently been appealed, we have further investigated their account information. The results show that these sellers have violated relevant laws and regulations and Amazon's relevant rules, and have continued to use various methods to cover up the violations. Amazon has warned these sellers in advance, but they still chose to continue the violation. If a seller account is determined to have been fraudulent, fraudulent, or illegal, funds from that account will be withheld to cover consumer return or refund requests resulting from this. After processing the corresponding consumer order, depending on the severity of the violation, the seller can recover part of the funds through the appeal channel.

If the seller believes there is an error in the judgment, we have provided the seller with an appeal channel. The seller can follow the instructions in the email we send to make an appeal. This also ensures that the complaint can be reached to the appropriate team in a faster manner and handled quickly.