Amazon Germany seller, check the company name or tax address before 3/1 to avoid account restrictions

Amazon Germany sellers, check the company name or tax address before 3/1 to avoid account restrictions

July 7, 2023

Amazon German sellers, please pay attention

According to the latest German VAT compliance requirements, the company name and tax address you provide on Amazon Seller Central must match the data stored by the German Federal Central Tax Office (BzST).

Starting March 1, 2023, if you do not complete the relevant compliance requirements within the specified time from when you first receive the Amazon performance notification, your ability to sell on Amazon Germany or your Amazon Logistics function (FBA) will be restricted.

Amazon recommends that you compare the VAT registration confirmation issued by the German tax authority with the tax information you provided on Amazon Seller Central as soon as possible to ensure that the “company name” and “tax address” information for both are consistent. Here, Xiaobian has compiled several solutions to help you solve the problem of mismatched information.

1 Contact the appropriate German tax authority or your tax agent to provide updated information;

💡 You can find the contact details of the German tax authority by copying the following link to your browser:
https://m.media-amazon.com/images/G/02/AmazonServices/Site/UK/Product/VATServicesbyAmazon/vat-services-by-amazon/DE_Tax_Authority_Contact_Details._CB1198675309_.pdf

💡 Tips:
Since it may take some time for the tax authorities to revise the information, it is recommended that you act as soon as possible.

2 Please provide feedback to Amazon as soon as your tax certificate update becomes effective.

Please provide relevant supporting documents, such as confirmation from the tax authority (English is recommended) via de-vat-number-appeals@amazon.com.

Please ensure that you only correct the incorrect information in Amazon Seller Central; this error may just be a name or address.

01 For names that don't match

1 Copy the following link to Amazon Seller Central to access the “Business and Contact Information” tab from the Identity Information page;

https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard/

2 Click “Click to provide information” next to the name of the legal entity to allow you to update the legal business name;

3 Once you've made the changes, click “Save” below, then click “Submit for Verification” at the top;

4 Confirm your changes by emailing de-vat-number-appeals@amazon.com (English is recommended) and include a screenshot of the completed revisions.

💡 Please note:
This is required to confirm that you have taken the appropriate action.

02 For address mismatch

1 Copy the link below to Amazon Seller Central to review your tax settings;

https://sellercentral-europe.amazon.com/tax/consolidatedRegistrations?ref=sc_b2b_taxsettings_vrns

2 Click the “Edit” button next to the associated VAT number;

3 In the pop-up window, select the correct address or enter a new one;

If you are unable to select or enter the correct address due to an error prompt, you must make changes in Company and Contact Information. Once done, go back to tax settings and select your registered business address in the pop-up window;

You can copy the following link to your browser, log in to Amazon Seller Central, and change your address in “Company and Contact Information”:
https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard/

4 Confirm your changes by sending an email to de-vat-number-appeals@amazon.com (English is recommended) and include a screenshot of the completed revisions.

💡 Please note:
This is required to confirm that you have taken the appropriate action.

Amazon will verify your new details within 2-3 business days of receiving your email.
Please note that updating your company and contact information from the identity page may trigger the account verification process, which may require further documentation.

You can copy the following link to your browser and log in to Amazon Seller Central for more details on keeping your account details up to date:
https://sellercentral-europe.amazon.com/gp/help/GFG9NLA9MAAPTPWK

Please email de-vat-number-appeals@amazon.com (English recommended) describing your situation and include evidence (including, but not limited to, the Inland Revenue Department's communication with you) for further investigation by the Amazon team.

Please note

01 If you fail to comply within 60 days of first receiving notice

Your VAT registration number will be rejected and will no longer be used for VAT calculations and invoicing. For sellers who have signed up for VAT calculation services, a rejected VAT registration number will affect your tax calculations and may result in service suspension (if applicable). At the same time, Amazon will suspend your Fulfilment by Amazon (FBA) service on your German site.

02 If you are a sole proprietor

If your VAT number is issued to an individual in a sole proprietorship, you will need to change the company name in the company information field to the name written on the VAT certificate or add the name of the person holding the VAT number (for example: Zhang San of Amazon Ltd.) to the company name.

You can copy the following link to your browser, log in to Amazon Seller Central, and refer to the help pages for more information on Germany's tax obligations 👇
https://sellercentral-europe.amazon.com/gc/amazon-business/tax-settings/tax-certificate-de