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4/10 Amazon Global Smart Hub Warehouse (GWD) was put into use in Shenzhen
April 10, 2026
On April 10, Amazon Global Smart Hub Warehouse
GWD put into use in Shenzhen
Shenzhen GWD Warehouse can provide a one-stop cross-border warehousing and distribution service covering warehousing, customs clearance, cross-border transportation and inventory transfer, helping sellers to store products in batches at a lower cost, and can seamlessly transfer and replenish goods from the source to Amazon's US distribution network when needed.
The launch of GWD is the first step for Amazon to achieve its “next-generation cross-border chain” vision — you only need to post product information once, enter the warehouse once, and sell globally from day one. This vision will change the cross-border model: you can focus on building a global brand, and Amazon handles complex operations to help you reach global customers.
GWD put into use in Shenzhen
Shenzhen GWD Warehouse can provide a one-stop cross-border warehousing and distribution service covering warehousing, customs clearance, cross-border transportation and inventory transfer, helping sellers to store products in batches at a lower cost, and can seamlessly transfer and replenish goods from the source to Amazon's US distribution network when needed.
The launch of GWD is the first step for Amazon to achieve its “next-generation cross-border chain” vision — you only need to post product information once, enter the warehouse once, and sell globally from day one. This vision will change the cross-border model: you can focus on building a global brand, and Amazon handles complex operations to help you reach global customers.
Entering the warehouse at the source
Intelligent fulfillment globally *
Intelligent fulfillment globally *
The GWD warehouse landed in Shenzhen, not only as simple as “one more warehouse”, but moved the warehousing distribution service further to the source of goods, making the cross-border link more convenient, low-cost, efficient and controllable in terms of cost optimization, link control, operational flexibility, and global layout.
Cost reduction of 45% | Goods placed “at the doorstep”
Lower stocking risk
Lower stocking risk
High warehousing costs in overseas destinations, high risk of inventory backlog, and long-term use of capital are the core problems of most sellers. GWD solves these pain points from the source through “warehousing at the source” optimization:
●Lower storage costs
Compared to US storage costs, GWD origin storage costs and handling costs are lower, up to 45% **
●Reduce inventory risk
There is no need to lock in the destination country inventory in advance, and it can be flexibly deployed according to actual sales volume at global* sites
●Eliminate transit links
Goods can be directly connected to Amazon's global distribution network, eliminating transit costs such as overseas warehouses
●Optimize cash flow
Delay delivery of inventory and tariffs to the destination country to reduce pressure on cash flow
*Subject to target sales countries where the launch is actually open
**Data comparison of US AWD storage costs
●Lower storage costs
Compared to US storage costs, GWD origin storage costs and handling costs are lower, up to 45% **
●Reduce inventory risk
There is no need to lock in the destination country inventory in advance, and it can be flexibly deployed according to actual sales volume at global* sites
●Eliminate transit links
Goods can be directly connected to Amazon's global distribution network, eliminating transit costs such as overseas warehouses
●Optimize cash flow
Delay delivery of inventory and tariffs to the destination country to reduce pressure on cash flow
*Subject to target sales countries where the launch is actually open
**Data comparison of US AWD storage costs
Fast 7-day transit time | Smooth transition throughout
Fewer links, more stable contract implementation
Fewer links, more stable contract implementation
Cross-border links involve multiple links, and usually require connecting with multiple service providers to complete a cross-border transportation, leading to problems such as high communication costs, complicated system information management, and difficult timeliness. GWD helps you simplify the complexity through full-link management, making your operation more worry-free:
●Amazon full link management
From the seller's delivery to the GWD warehouse, the whole chain relies on Amazon's own global logistics network to say goodbye to the management of multiple service providers and achieve one-stop full-process control
●More stable capacity and faster contract fulfillment
Coupled with AGL's exclusive capacity to reach FBA directly to improve replenishment efficiency, the fulfillment time for cross-border delivery to FBA warehouses can be shortened by up to 7 days!
●Amazon full link management
From the seller's delivery to the GWD warehouse, the whole chain relies on Amazon's own global logistics network to say goodbye to the management of multiple service providers and achieve one-stop full-process control
●More stable capacity and faster contract fulfillment
Coupled with AGL's exclusive capacity to reach FBA directly to improve replenishment efficiency, the fulfillment time for cross-border delivery to FBA warehouses can be shortened by up to 7 days!
Flexible allocation | Inventory follows sales
Turnarounds are more relaxed
Turnarounds are more relaxed
New product trials are afraid of pressure, explosive restocking is afraid of being out of stock, and multi-category inventory is difficult to coordinate. GWD adapts to various operating scenarios through a “flexible and intelligent replenishment plan”:
●Small-volume multi-frequency replenishment
No minimum shipment requirements, avoid the risk of large inventory backlogs, and optimize capital efficiency
●Intelligent replenishment and distribution warehouse
Based on sales conditions and inventory requirements, an appropriate amount of inventory is intelligently allocated to the world's best FBA warehouse* to simplify inventory management.
●Optimizing the customs declaration process
One customs declaration, batch delivery, online filling, can efficiently manage customs declaration process information in one stop
*Subject to target sales countries where the launch is actually open
●Small-volume multi-frequency replenishment
No minimum shipment requirements, avoid the risk of large inventory backlogs, and optimize capital efficiency
●Intelligent replenishment and distribution warehouse
Based on sales conditions and inventory requirements, an appropriate amount of inventory is intelligently allocated to the world's best FBA warehouse* to simplify inventory management.
●Optimizing the customs declaration process
One customs declaration, batch delivery, online filling, can efficiently manage customs declaration process information in one stop
*Subject to target sales countries where the launch is actually open
Start in Shenzhen and reach the world right from the start
Businesses that want to lay out more sites often have to face the pressure of more complex stocking arrangements and inventory management. GWD is the core infrastructure of the “Next Generation Cross-Border Chain”. It is designed to help sellers start from a single source inventory pool and deploy their business to global sites in a lighter way:
● Currently, the Shenzhen GWD warehouse only supports replenishment to the US FBA. You only need to enter the domestic warehouse once, and you can rely on Amazon's global network to achieve efficient sales on the US site. The official opening of the Shenzhen GWD warehouse is the first step for Amazon to implement the “Next Generation Cross-border Chain: Domestic Warehousing, Global Launch” vision
● In the future, GWD will launch more warehouses one after another, cover more sales destinations, and accelerate the achievement of the strategic goal of “one inventory pool reaching the world”. You only need to post product information once and enter the warehouse at the source to start global sales on the first day of launch
● Currently, the Shenzhen GWD warehouse only supports replenishment to the US FBA. You only need to enter the domestic warehouse once, and you can rely on Amazon's global network to achieve efficient sales on the US site. The official opening of the Shenzhen GWD warehouse is the first step for Amazon to implement the “Next Generation Cross-border Chain: Domestic Warehousing, Global Launch” vision
● In the future, GWD will launch more warehouses one after another, cover more sales destinations, and accelerate the achievement of the strategic goal of “one inventory pool reaching the world”. You only need to post product information once and enter the warehouse at the source to start global sales on the first day of launch
List of applicable conditions
Applicable sellers: US sellers
Products in scope
Products in scope
Product Requirements
Packing requirements
✅ Support
Each side of the product is no more than 25 inches long and weighs no more than 49 pounds
● Boxes that are less than 25 inches on any side and weigh no more than 50 pounds
● A single box contains up to 150 items of a single SKU
● A single box contains up to 150 items of a single SKU
❌ Not supported
High-value items (such as jewelry and watches), or boxes of products that are over 25 inches or weigh more than 50 pounds on either side
● Meltable products, refrigerated products, dangerous goods
● A single box contains more than 150 items, or a single box with mixed SKUs
● A single box contains more than 150 items, or a single box with mixed SKUs
GWD Fee Standards and Cost Estimates
GWD's specific rate standards are as follows. You can estimate the overall cost in advance based on your inventory volume, number of inbound and outbound boxes:
GWD fee categories
Unit of measurement
GWD rates
Storage Fee
cbm/month
$8.79
Handling Fee (Inbound)
cases of
$0.20
Handling Fee (Outbound)
cases of
$0.30
Export declaration fee (storage)
Ticket shipments
$50
Export Declaration Fee (Outbound)
cases of
$0.10
● Storage fees: For inventory stored at GWD sites, a storage fee is charged once a month
● Inbound processing fees: Handling costs for putting inventory into the GWD facility, including the costs of unloading, scanning, inspection, and storage at the storage location
● Outbound processing fees: Handling costs for shipping inventory from GWD facilities, including costs such as sorting, shipment preparation, and transportation and loading
● Inbound and outbound export declaration fees: Includes the necessary export documentation service fees for all goods scheduled to enter and leave the GWD facility
In order for everyone to understand GWD's charging method more intuitively, let's use a simple example to explain:
# Case
A storage product seller in the US station has an average monthly storage volume of 15 cubic meters in GWD. There are 100 boxes of inbound shipments and 50 boxes of outbound shipments in the same month, then the corresponding cost for the month can be calculated as follows:
• Storage Fee = 15 x $8.79 = $131.85
• Inbound processing fee=100×$0.20=$20.00
• Outbound processing fee=50×$0.30=$15.00
• Inbound and export customs fee = $50.00 (charged per ticket)
• Outbound export customs fee = 50×$0.10=$5.00
Total for the month: $221.85
● Inbound processing fees: Handling costs for putting inventory into the GWD facility, including the costs of unloading, scanning, inspection, and storage at the storage location
● Outbound processing fees: Handling costs for shipping inventory from GWD facilities, including costs such as sorting, shipment preparation, and transportation and loading
● Inbound and outbound export declaration fees: Includes the necessary export documentation service fees for all goods scheduled to enter and leave the GWD facility
In order for everyone to understand GWD's charging method more intuitively, let's use a simple example to explain:
# Case
A storage product seller in the US station has an average monthly storage volume of 15 cubic meters in GWD. There are 100 boxes of inbound shipments and 50 boxes of outbound shipments in the same month, then the corresponding cost for the month can be calculated as follows:
• Storage Fee = 15 x $8.79 = $131.85
• Inbound processing fee=100×$0.20=$20.00
• Outbound processing fee=50×$0.30=$15.00
• Inbound and export customs fee = $50.00 (charged per ticket)
• Outbound export customs fee = 50×$0.10=$5.00
Total for the month: $221.85
4 steps to enable
Step 1 [Create Shipment]
● Through Seller Central > Menu > Inventory > Amazon Storage and Distribution Services Plan > select “Send to AWD”
● Enter your shipping address in China and select the GWD warehouse in “Shenzhen, Guangdong” for “Change Delivery Address” *
*Note: Currently, GWD warehouses are transferred to FBA in the US, and the Amazon Global Logistics (AGL) team provides transportation services. If the seller has not yet activated Amazon Global Logistics Service (AGL), they will not be able to select Shenzhen, Guangdong, and will need to click “Register for Amazon Global Logistics” to complete the importer settings.
👉 For more details, please copy the link below to your browser and refer to Amazon Global Logistics https://sellercentral.amazon.com/help/hub/reference/external/G202187670
Step 2 [Complete shipment information and print box stickers]
● Select SKU and create a packing template (make sure to meet the ASIN and packing requirements above)
● Improve relevant information such as shipment quantity, inbound transportation of goods, and customs clearance required for delivery
● Print the outer box label and confirm the shipping information
Step 3 [Delivery and storage]
● Transport the shipment to the GWD warehouse on your own
● You can check the tracking of inbound shipments in Seller Central
Step 4 [Set Up Replenishment]
● Choose a manual/automatic replenishment method for each SKU to replenish the US FBA inventory
(Manual replenishment is currently supported; automatic replenishment will gradually be launched in April 2026)
● Through Seller Central > Menu > Inventory > Amazon Storage and Distribution Services Plan > select “Send to AWD”
● Enter your shipping address in China and select the GWD warehouse in “Shenzhen, Guangdong” for “Change Delivery Address” *
*Note: Currently, GWD warehouses are transferred to FBA in the US, and the Amazon Global Logistics (AGL) team provides transportation services. If the seller has not yet activated Amazon Global Logistics Service (AGL), they will not be able to select Shenzhen, Guangdong, and will need to click “Register for Amazon Global Logistics” to complete the importer settings.
👉 For more details, please copy the link below to your browser and refer to Amazon Global Logistics https://sellercentral.amazon.com/help/hub/reference/external/G202187670
Step 2 [Complete shipment information and print box stickers]
● Select SKU and create a packing template (make sure to meet the ASIN and packing requirements above)
● Improve relevant information such as shipment quantity, inbound transportation of goods, and customs clearance required for delivery
● Print the outer box label and confirm the shipping information
Step 3 [Delivery and storage]
● Transport the shipment to the GWD warehouse on your own
● You can check the tracking of inbound shipments in Seller Central
Step 4 [Set Up Replenishment]
● Choose a manual/automatic replenishment method for each SKU to replenish the US FBA inventory
(Manual replenishment is currently supported; automatic replenishment will gradually be launched in April 2026)
Frequently asked questions
Q1 How is Amazon Global Smart Hub (GWD) different from Amazon Smart Satellite Warehouse (AWD)?
GWD serves sellers at the source of supply. The first warehouse landed in Shenzhen and can directly supply replenishment to the Amazon Distribution Network (AFN). AWD serves sellers within the US, where it is sold, and uses its Multi-Channel Fulfilment (MCD) feature to provide replenishment to AFN or non-Amazon sales channels.
Q2 What is the minimum amount of GWD inbound storage?
GWD does not have a minimum shipment quantity, but must meet minimum packing requirements: at least one box, and one box can contain a single SKU of no more than 150 products. Unboxed items or boxes with mixed SKUs will not be accepted.
Q3 How do I ship my inventory to the GWD warehouse?
Currently, you can use full truck/ride-sharing to GWD, and shipping to the warehouse via small packages is not supported. Currently, either bulk boxes or trays can be stored in the warehouse. If a pallet is used for storage, the tray will be disassembled and stored as a separate carton upon receipt.
Q4 Does GWD support all cross-border delivery methods?
Currently, GWD supports EXW (factory delivery), DDP (delivery after tax), and DDU/DAP (destination delivery). Amazon is working to increase the FOB (Port of Shipment Onboard Delivery) model, so you can keep watching.
Q5 Can I ship my inventory from a GWD warehouse in China to AWD in the US?
Currently not supported.
Q6 Which inventory type is best suited to use the GWD source storage model?
Although a global smart hub located at the origin of goods in China can provide cost savings for all inventory types, participants in the pilot project found it particularly valuable for products that sell more slowly. Based on the different sales levels of the product, you can use GWD in conjunction with the US Amazon Smart Satellite Warehouse (AWD). GWD achieves accurate inventory control by consolidating inventory at the source and gradually and timely replenishment to FBA, while US AWD helps manage fluctuations in sales demand.
Q7 Why do I see “Export Declaration Required” when creating a shipment to GWD's China warehouse?
Currently, GWD Shenzhen warehouse is an export control warehouse, and your inventory needs to be stored under customs supervision. In this case, all inventory will need to complete export clearance documents before it can be stored in the warehouse. Within one business day of submitting the inbound delivery request, you will receive an email with detailed instructions on scheduling an appointment and contact information for the recipient.
👉 For more details, copy the link below to your browser's help page: https://sellercentral.amazon.com/help/hub/reference/external/G4ZPWEZ5VB2LLUE5
GWD serves sellers at the source of supply. The first warehouse landed in Shenzhen and can directly supply replenishment to the Amazon Distribution Network (AFN). AWD serves sellers within the US, where it is sold, and uses its Multi-Channel Fulfilment (MCD) feature to provide replenishment to AFN or non-Amazon sales channels.
Q2 What is the minimum amount of GWD inbound storage?
GWD does not have a minimum shipment quantity, but must meet minimum packing requirements: at least one box, and one box can contain a single SKU of no more than 150 products. Unboxed items or boxes with mixed SKUs will not be accepted.
Q3 How do I ship my inventory to the GWD warehouse?
Currently, you can use full truck/ride-sharing to GWD, and shipping to the warehouse via small packages is not supported. Currently, either bulk boxes or trays can be stored in the warehouse. If a pallet is used for storage, the tray will be disassembled and stored as a separate carton upon receipt.
Q4 Does GWD support all cross-border delivery methods?
Currently, GWD supports EXW (factory delivery), DDP (delivery after tax), and DDU/DAP (destination delivery). Amazon is working to increase the FOB (Port of Shipment Onboard Delivery) model, so you can keep watching.
Q5 Can I ship my inventory from a GWD warehouse in China to AWD in the US?
Currently not supported.
Q6 Which inventory type is best suited to use the GWD source storage model?
Although a global smart hub located at the origin of goods in China can provide cost savings for all inventory types, participants in the pilot project found it particularly valuable for products that sell more slowly. Based on the different sales levels of the product, you can use GWD in conjunction with the US Amazon Smart Satellite Warehouse (AWD). GWD achieves accurate inventory control by consolidating inventory at the source and gradually and timely replenishment to FBA, while US AWD helps manage fluctuations in sales demand.
Q7 Why do I see “Export Declaration Required” when creating a shipment to GWD's China warehouse?
Currently, GWD Shenzhen warehouse is an export control warehouse, and your inventory needs to be stored under customs supervision. In this case, all inventory will need to complete export clearance documents before it can be stored in the warehouse. Within one business day of submitting the inbound delivery request, you will receive an email with detailed instructions on scheduling an appointment and contact information for the recipient.
👉 For more details, copy the link below to your browser's help page: https://sellercentral.amazon.com/help/hub/reference/external/G4ZPWEZ5VB2LLUE5
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