Important Notice｜Amazon Brazil Marketplace seller qualification review is now available. New and existing sellers, please confirm promptly!

According to Brazilian regulations, all sellers must provide Amazon with specific information and documents for identity verification, but the timing of when the review is triggered may vary. Before selling, sellers may encounter identity verification on the Brazil Marketplace. You can start selling on Amazon only after your account has been successfully verified.

All sellers who need to sell on Amazon.br must complete the Brazil Marketplace qualification review. If they do not pass the review, they will not be able to start selling on the Brazil Marketplace. Depending on each seller’s actual situation, the situations that require review may also differ. There are mainly the following two situations:

Scenario 1: sellers who are not yet selling on the Brazil Marketplace
● For sellers who are not yet selling on the Brazil Marketplace (including newly registered sellers and sellers who already sell on other Amazon Marketplaces but not on the Brazil Marketplace).
● You must first pass the Brazil Marketplace qualification review. Only after your account has been successfully and fully verified can you start selling on the Brazil Marketplace; otherwise, you won’t be able to get selling permissions.

Scenario 2: Sellers already selling on the Brazil Marketplace
● All sellers already selling on the Brazil Marketplace will be required to undergo a Brazil Marketplace qualification review, including sellers using the Remote Fulfillment Program (NARF) to sell to consumers in Brazil through their US stores.
● Different sellers may be prompted to start the review at different times. Amazon will notify sellers by email or through the Account Info page in Seller Central to start the review. After the review is triggered, sellers must complete verification within 60 calendar days. If you do not complete the reverification within 60 calendar days, your permissions to sell and disburse funds may be restricted.

You need to prepare the following documents in advance to help ensure the qualification review goes smoothly. For more information, go to the “Information Needed to Sell on Amazon” help page.

Copy the link into your browser to open and view the information required to sell on Amazon:
https://sellercentral.amazon.com.br/help/hub/reference/external/G201200780?locale=zh-CN

Business Information
A business license/registration certificate is an official document issued by the local jurisdiction where the company is registered and contains company information (such as company name, registration number, and jurisdiction). The name of this document may vary depending on the type of company and the jurisdiction.

Legal representative information
The primary contact person (POC) is the person who has access to the selling account and must be the legal representative. Provide registration information and initiate transactions (such as payments and refunds) on behalf of the account holder (registered seller).

Information on all beneficial owners
Information about beneficial owners, directors, or trustees:
● If applicable, please provide information about beneficiaries, trustees, or directors who own, manage, or control the registered business or hold 25% or more of the shares. You can provide any document containing the company's share allocations, whether signed or not. Beneficiaries may be required to provide proof of identity (such as a passport or ID and/or proof of address).
● If the designated primary contact person (POC) is the beneficial owner/director/trustee, but the business also has other beneficial owners, you will need to provide information on all other beneficial owners holding 25% or more of the shares.

Note
The primary contact may also be the beneficial owner/director/trustee of the company. More information about how beneficial owners, directors, and trustees are defined can be found on the "Information Needed to Sell on Amazon" help page.

Copy the link into your browser to open the information required to sell on Amazon:
https://sellercentral.amazon.com.br/help/hub/reference/external/G201200780?locale=zh-CN

Proof of address
For the business address or the legal representative’s residential address:
● The date must be within the last 180 days
● Must show the entity name and address
● The entity shown on the document must be the same as the entity entered in the seller platform
● The address entered in Seller Central and the address on the document must match the business license or business address
● The country or region in the business address must be the same as the country or region where the business was registered
● Must not be handwritten
● Must not be a screenshot

Articles of Incorporation (Articles of Incorporation only applies to the following two types of mainland Chinese companies)
● Private enterprises in mainland China
● Subsidiaries in mainland China/listed companies/other companies with complex ownership structures

Articles of Association requirements
● The document must be complete, including all pages/chapters/clauses, numbered in sequence, with no missing pages or clauses
● The document must accurately reflect information for all beneficial owners and their corresponding ownership percentages
● The document should include a "shareholder agreement" and "certificate of capital contribution/annual dividends/shareholder dividend documents," among others
● The beginning of the document must show the date, including the stamped total amount paid to all beneficial owners (if applicable)
● If there is a parent company as a shareholder, the document must be stamped by all parent companies that directly own the registered business, regardless of whether the parent company accounts for 25% of the shares
● Clear, legible handwritten documents are accepted

Notes
● A valid signature or seal means a handwritten or electronic signature with a special code and certain personal credentials or a personal seal; a printed name has no legal effect and will not be accepted
● If the provided Articles of Association are in digital format, digitally signed procedural documents can be accepted
● If there are many shareholders, all shareholders' signatures/PC seals are required; if there is a parent company, the parent company's articles of association are required

Option 1:
When you enter the Brazil Marketplace Seller Central page, the prompt box in the left navigation bar will remind you that you need to “verify your selling account.” Click it to start your verification.

Option 2:
Click “Performance > Account Health” in the Seller Central menu bar;

● Go to the “Account Health” page; select “Priority Actions > Complete verification requirements”;

● Select the Marketplace “Brazil” to start verification;

● Click “View verification status”;

● Click “Identity Information,” and you can begin your verification.

If you are an existing seller, you will receive an email notification, and you can also see the exact completion date in Account Health. If you haven't completed the review before this time, your account will be temporarily suspended, so please submit your information as soon as possible to activate your account.

● Edit “Business Information” and confirm or submit documents such as your business license, then click Save;

● Edit the “Primary Contact Information” and submit documents such as government-issued IDs/proof of address;

● If the primary contact is not the only beneficial owner, you must provide complete information for all beneficial owners. In addition, if the primary contact is not the business’s beneficial owner/director/trustee, you must provide a “power of attorney” for your account to meet the requirements. The letter of authorization must be printed on the company letterhead, state the name of the primary contact person in the document, and be signed by the beneficial owner/director/trustee of the business.

Note:
In general, the primary contact entered by Chinese sellers must be the company’s beneficial owner/director/trustee.

● Upload the Articles of Incorporation, and then “submit for verification.”

● After submission, if the review is in progress, the following will appear:

● After you submit, if the review is approved, the following page will appear:

● If the review fails, this page will appear, and you can contact Seller Support:

● If you need to provide more information, the following page will appear:

Amazon will begin verifying your account after receiving all required information. Verification may take up to 10 business days; however, if the relevant account is more complex, it may sometimes take longer.

During the review process, some sellers may be asked to provide additional documents or information. Not all sellers will receive this request. For details, check the alert on the Seller Central page. You can provide the additional information in one of the three ways on the next page.

If you use the new “next-generation selling” seller platform, you will see the following screen:

If you are using the old version of Seller Central, you will see the following screen:

If the goods are shipped from Brazil (FBA or local warehouse), you need a seller account with a registered Brazilian business. Please follow the instructions on the help page.

On the “Settings” tab, click “Account Info,” then on the “Seller Account Information” page, click each section you want to update. If your information has already been verified or the verification process has not yet started, you will be able to update your information. Any updates are subject to verification, and based on the verification results, Amazon may ask you to provide additional information.

During the verification process, Amazon may decide to ask you to provide additional information. You will need to provide this information in order to complete account registration and for security purposes.

If more information is needed, we’ll let you know through the email address you provided during registration or the notification area in Seller Central. You can also check what additional information you need to provide by clicking on “Account Information” in the “Settings” tab. Please check the section highlighted in red. You'll also receive detailed guidance in performance notifications.

Amazon will begin verifying your account once it has received all the required information. Verification can take up to 10 days. However, if the situation with the account in question is more complex, it may sometimes take longer.

For new sellers, you can only start selling on the Amazon Marketplace once the information you have provided has been verified and your account has been successfully verified. For existing sellers, you can continue selling during the 60-day verification period. If you do not complete verification within 60 days, your ability to sell and disburse funds may be limited.

If you do not complete the Brazilian site's qualification review within 60 days, your ability to sell and withdraw funds on the Brazilian site will be limited, but your other sites will not be affected.

There are several reasons why Amazon may refuse to open your account. This may be because Amazon is unable to verify your identity as required by applicable law. Providing incomplete or inaccurate information is a common reason why verification may not be successful. If you believe your information should have been successfully verified and would like to appeal, please contact Seller Support.